Terms of Service

Last updated: 05 Sep 2026

1. Independent Platform

Complaint Portal is an independent complaint-collection and case-tracking service. It is not affiliated with, endorsed by, or operated on behalf of any third-party company, platform, or brand referenced in a complaint.

2. Accuracy of Submissions

By submitting a complaint, you confirm that the information provided is accurate to the best of your knowledge. Submitting false, misleading, or malicious complaints is prohibited and may result in your case being closed without action.

3. No Guarantee of Outcome

Submitting a complaint does not guarantee any specific investigation, action, or outcome. Our review team evaluates each case at its own discretion based on the information and evidence provided.

4. Evidence Uploads

You are responsible for ensuring that any files you upload do not violate copyright, contain malicious software, or breach any applicable law. We reserve the right to remove any submitted evidence at our discretion.

5. Limitation of Liability

Complaint Portal is provided "as is". We are not liable for any indirect, incidental, or consequential damages arising from use of this platform.

6. Changes to These Terms

We may update these Terms from time to time. Continued use of the platform after changes constitutes acceptance of the revised Terms.